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GENERAL

Reception hours 

Please see individual park information.

Check-in, Check-out & Late Arrivals 

  • Check-in: 3:00 pm for Cabins, Villas and Units, 11:00 am for Sites.
  • Check-out: 10:00 am.
  • Early check-in and late check-out may be available for a fee, subject to availability day prior.
  • If you plan to arrive outside of reception hours, please contact reception to arrange a late check-in. You may be required to present a valid form of identification at check-in.

Site or Cabin Preference

Specific Site or cabin numbers are not guaranteed
Preference is respected; however, it may be subject to change. You will be contacted to confirm any major change unless due to extenuating circumstances.

No Shows

  • If a guest does not arrive on the scheduled arrival date and no contact is made with the park, the booking will be marked as a no-show the following day, cancelled, with no refund provided, and the site may be resold. 
  •  If you fail to arrive within the reservation term, you forfeit the right to rebook for the following year. To avoid disappointment, please contact reception if you expect to be delayed.

Noise

Please respect other guests and our neighbours. Quiet time is from 10 pm to 7 am.

Guests under 18 years of age

Must be accompanied by a parent or responsible adult.

Fees & Charges

Rates are based on 2 guests and 1 vehicle, with additional fees applying for each extra adult or child. All rates are valid from 1 July to 30 June each financial year and are GST-inclusive. Late departure fees may apply. If accommodation is left damaged or requires additional cleaning, additional fees will apply.

Artificial Turf & Site Protection 

  • Artificial turf pads are for tents and awnings only.
  • No vehicles, trailers, or hot items are to be placed on artificial grass.
  • Damage to turf may incur fees up to $2,000.

Cleaning, Damage & Additional Charges

  • Guests must leave their site or accommodation clean and tidy.
  • Fees apply for excess cleaning, rubbish removal, or any damage to resort property or landscaping.
  • Cleaning or damage fees start at $100, charged to the card on file with a detailed invoice provided.

Occupancy

Maximum 6 persons per site

Overnight accommodation

Surcharge applies to single-night stays in cabins, villas, and units.

Subletting

Accommodation and sites are to be occupied by the registered guest(s) as provided on the booking. Accommodation and sites must not be sublet or resold.

Smoking & Vaping Policy

  • Smoking and vaping are permitted only in designated areas:
  • Strictly no smoking or vaping in cabins, playgrounds, pool areas, or camp kitchens.
  • Strictly no smoking within 10 metres from the amenities, playground and pool or within 4 metres of a pedestrian access point to a public building.
  • Breaches will incur a $250 cleaning fee.

Liability

No liability will be accepted for any losses, damages, liability, claims, or expenses (whatsoever and irrespective of whether direct, indirect, or consequential) arising from the use of, or connection with our parks, or any products or services purchased at our park.

Equipment length

When booking a site, please ensure your caravan's or motorhome's total length, including the drawbar, any extensions, bike racks, spare tyres, or other add-ons, does not exceed our maximum permitted length. This ensures a comfortable fit and compliance with our park’s regulations. For more information or assistance, please contact our team.

Site Setup

NSW Law requires tents and caravans to be 2.5m apart. No perimeter barriers, windbreaks, or fences are permitted. Additional structures must be approved by park management before installation.

Vehicles & Road Safety:

One vehicle is permitted per site. Additional vehicles/boats and parking may be at cost and park manager’s discretion.

5/10 km/h speed limit (walking pace). Roads are shared zones, follow signage, and give way to pedestrians /bikes/scooters.

Bicycles/scooters

Please wear a helmet and not to exceed 5km/h. Avoid around amenities and through sites and after sunset. No electric scooters or bikes are allowed.

Visitors

All visitors must register at reception before entering the park and if staying appropriate fees paid.

Waste, Sullage & Dump Points: 

Please wrap and contain waste, use bins throughout the park, and where available please recycle. Sullage is to be collected and disposed of at approved sullage points. Please use the chemical dump points provided.

Camp kitchens

Where available are open at 8 am and close at 10 pm. Please respect others and clean/wipe after use. No alcohol is to be kept in fridges.

Supervision & Play Equipment

Children under 12 must be accompanied by a responsible adult when visiting amenities and the pool (if available).

Where availabe, all play and sports equipment are available from 8am to sunset. Use is at your own risk

Power chords

For your safety, only 15amp power chords and terminals (plugs) are allowed. Any supply lead used must be a minimum of 10 metres and a maximum of 15 metres in length.


Wilful damage

Please leave the accommodation in the same condition as upon arrival. If your accommodation is left in an unreasonable unsatisfactory state, or services not billed at the time of departure, we reserve the right to debit your credit/debit card or recovery costs for extra cleaning or damage repair costs.

Risks

Under the Civil Liability Act 2002, any occupants, guests or other persons who engage in any recreational activity inside or near the holiday park that may result in harm or personal injury do so at their own risk.

Occupancy

Is granted under the acceptance of our terms and conditions and in accordance with park rules. Management reserves the right to terminate the occupancy due to any breach of the above.


SEASONS/ BOOKING PERIODS

  • Public Holiday Long Weekends (May & June): 3-night minimum stay

    Peak Periods (NSW & QLD):

    • Easter Long Weekend: 4-night minimum stay

    • Easter School Holidays: 3-night minimum stay

    • October Long Weekend: 3-night minimum stay

    • Spring School Holidays: 3-night minimum stay

    • Summer School Holidays: 7-night minimum stay

All other dates are considered Low Season, and low season rates and conditions will apply.


DEPOSITS

Deposits are required at the time of booking.

  • Low Season: First night’s accommodation

  • Peak Periods:

    • $200 for sites

    • $400 for cabins, villas, or units

Deposits can be paid by credit card, EFTPOS, or cash. 


BALANCE DUE

  • For Low Season bookings, the balance is due on arrival
  • For Peak Period bookings, full payment is due in advance:

    • Public Holiday Long Weekends (May & June): Full payment due 2 weeks prior to arrival

    • Peak Periods (Easter Long Weekend, October Long Weekend, Autumn, Spring & Summer School Holidays): Full payment due 60 days prior to arrival


DISCOUNTS

    • One discount per booking
      Only one (1) discount, promotion, voucher, or special may be applied per booking. Discounts cannot be combined or stacked. If multiple discounts are presented, the single best eligible discount will be applied.

    Seniors Rate

    • Eligibility: Available to guests who have a valid seniors card. The booking must be in the same name as the valid card.
    • Benefit: 5% off up to a maximum of $50 per booking. Applies to one booking at a time.
    • Scope: Available on select sites and cabins; the base rate may vary by accommodation type and dates. Minimum nights may apply and must be consecutive. Substitutions may be offered if a product is unavailable.
    • Payment & changes: Payment and due dates follow our standard booking Terms & Conditions. Offer is for new bookings only; you cannot upgrade an existing booking or cancel and rebook to claim this offer.
    • Exclusions: Not redeemable for cash, not valid with any other offer, no valid during peak periods or long weekends, and no further discounts apply. Cancellation fees apply per our standard Terms & Conditions.


    Stay 14, Pay 7 — Winter Promotion

    1. Valid for 14-night stays only. 7 nights are provided free of charge (guest pays for 7 nights, stays 14 nights).
    2. Applies to all accommodation categories at Minnie Water Holiday Park and Wooli Holiday Park.
    3. Valid for arrivals between 1 Aug 2026 and 31 Aug 2026 inclusive. The full 14-night stay must be completed within this period.
    4. Promo code STAY14 must be entered at the time of booking. The discount cannot be applied retrospectively to existing bookings or claimed after check-in.
    5. Offer ends midnight 16th Aug 2026.
    6. Subject to availability. Not valid in conjunction with any other offer, discount, or promotional code.
    7. Standard deposit, balance due, and cancellation terms apply — see full Terms & Conditions below.
    8. Management reserves the right to amend or withdraw this offer at any time without notice.

    Stay 4, Pay 3 — Winter School Holiday Promotion

    1. Valid for 4-night stays only. The 4th night is provided free of charge (guest pays for 3 nights, stays 4).
    2. Applies to all accommodation categories at Minnie Water Holiday Park.
    3. Valid for arrivals between 3 July 2026 and 19 July 2026 inclusive. The full 4-night stay must be completed within this period.
    4. Promo code JULY must be entered at the time of booking. The discount cannot be applied retrospectively to existing bookings or claimed after check-in.
    5. Subject to availability. Not valid in conjunction with any other offer, discount, or promotional code.
    6. Standard deposit, balance due, and cancellation terms apply — see full Terms & Conditions below.
    7. Management reserves the right to amend or withdraw this offer at any time without notice.


    General conditions (all discounts)

    • Discounts must be requested and validated before booking confirmation; they cannot be retrospectively applied or added after check-in.
    • Identification and prior-stay verification may be required.
    • Discounts do not apply to surcharges, add-ons, or third-party services unless stated.
    • Availability is limited; blackout dates and minimum stays may apply.
    • Management may withdraw or amend any discount at any time where permitted by law.
    • All discounts are subject to our standard booking Terms & Conditions.

      CANCELLATIONS

      Credits or refunds may be available for cancelled bookings under the following conditions:

      • Peak Periods: Cancel up to 60 days before arrival

      • All Other Dates: Cancel up to 14 days before arrival

      All cancellations are subject to our terms and conditions.

      • An administration fee of $30 applies to all refunds.
      • The time frame for refund processing depends on the recipient’s financial institution.
      • No refunds for no-shows, late arrivals, early departures, or inclement weather.
      • No refunds for reservations cancelled due to inaccurate or insufficient information provided on booking.
      • No refunds for guests removed from the park for violating park rules. Charges may apply for any damage caused.
      • Credits may be used at any of our holiday parks within 12 months of cancellation.
      • Credit can not be refunded.

      Bookings cancelled after the given deadline will incur a total loss of deposit/prepayment. Clarence Valley Council will process refund requests outside of cancellation terms and if accepted, may take up to 4 weeks to settle.


      PETS

      Pet dogs are permitted at Calypso Yamba Holiday Park, Iluka Riverside Holiday Park, Minnie Water Holiday Park, and Wooli Holiday Park during designated off-peak periods. Conditions may apply, so please read our Pet Policy before making a reservation. Pets are not allowed at Brooms Head Holiday Park or Diggers Camp at any time.
      Pet dogs are permitted under the following conditions.

      a. Pet dogs are not permitted during the NSW or QLD Spring School Holidays, Summer School Holidays, Easter Long Weekend, or Autumn School Holidays.
      b. No permanent residents or long-term casuals may keep any pets.
      c. Pet dogs may be restricted to specified areas of the holiday park.
      d. Aggressive, loud, or disobedient dogs will not be permitted within the holiday park.
      e. Pets must be healthy and free of parasites such as worms and fleas.
      f. A maximum of 1 pet dog (max 10kg) is permitted per site unless otherwise approved by Park Management (not including assistance animals, as defined by the Disability Discrimination Act 1992).

      The following guidelines apply to ensure a safe and pleasant stay for all guests.

      a. Pets must remain within the pet-friendly areas of the park and are not permitted in communal areas (inside reception, pool, amenities, BBQ area, playground).
      b. Pets must always remain on leash within the park (lead length must not exceed 2 metres).
      c. Please do not use laundry facilities or amenities to wash your pet or pet items.
      d. To ensure a peaceful environment for everyone, we ask that noise such as barking be kept to a minimum.
      e. Please make sure to clean up after your pet and dispose of any waste in appropriate bins.
      f. No pet is to be left unattended including in caravans, tents, or trailers at any time.
      g. Please do not allow your pet to approach or interact with kangaroos or other wildlife.

      Please remember that not everyone is comfortable around dogs. To ensure respect and consideration for all guests staying with us, we kindly request that you adhere to our pet policy. If the park manager reasonably considers that you have not complied with this policy or your pet acts in any way considered to be aggressive, dangerous, destructive, and impacts unnecessarily on the welfare of other guests, park managers reserve the right to ask you to vacate the park and terminate your stay, in which case you will not be entitled to any refund.

      Please be aware that you are responsible for any loss or damage, including property damage and personal injury, that may directly or indirectly result from your pet's actions or omissions. Clarence Coast Holiday Parks reserves the right to apply all fees and expenses associated with any such loss and damage to your account.

      Other pets such as cats, birds, or any other animal prescribed by the regulations as a companion animal are not permitted at any time.


      CAMPFIRES

      Campfires are allowed at Brooms Head Holiday Park, Iluka Riverside Holiday Park, and Minnie Water Holiday Park between May 1 and August 31 each year. All fires must be approved by Park Management and are subject to terms and conditions, so please review our Campfire Guidelines before arrival and the required Campfire Declaration for signing ahead of stay.


      HALL HIRE

      1. GENERAL CONDITIONS

      1.1. The Hirer acknowledges and agrees:
      1.1.1. To comply with the general conditions set out below; and
      1.1.2. To comply with any Special Conditions of Hire that are set out in the Booking
      Agreement.
      1.2 In the event of any inconsistency between a Special Condition of Hire and the General
      Conditions of Hire, the Special Condition of Hire will prevail.
      1.3 The Hirer holding performances at the Facility must book for set up/practice sessions as well
      as actual performance dates.
      1.4 The Booking Agreement is personal to the Hirer and not transferable. Refunds will only be
      issued to the name of the Hirer on the Booking Agreement.
      1.5 Council retains the right to cancel the Booking Agreement at its absolute discretion, including
      in the event the Hirer contravenes any conditions of hire and in this event:
      1.4.1 The Council will refund the hire fees to the Hirer (on a pro-rata basis where relevant);
      and
      1.4.2 The Hirer agrees to release the Council from any claim for damage, loss or costs
      incurred by the Hirer as a consequence of the cancellation.
      1.6 The Council does not warrant that the Facility is fit for the use proposed by the Hirer and the
      Hirer's use of the Facility is, therefore, at the Hirer's own risk.
      1.7 The Hirer must be eighteen (18) years of age or over, or if a corporate body, the signatory for
      the Hirer must be an authorized person who is eighteen (18) years of age or over.
      1.8 The Hirer must only enter the Facility within the time and date stated in the Booking
      Agreement. Failure to comply may result in cancellation of the related booking, additional
      time being charged, and could result in being banned from hiring Council facilities in future.
      1.9 It is recommended that the Hirer inspect the hall prior to the Hiring period to ensure it is
      what was expected or intended for use. Upon arrival for the hire, in the event that you find
      any damage or mess please ensure to take photos showing the time the photos were taken,
      and email to hallhire@clarence.nsw.gov.au so that the cost is not charged to you.
      1.10 If you require after hours assistance please call 02 6626 6858.
      If an after hours call out is the result of the customer not following instructions given, a fee of
      $165 (inc GST) per call out will be charged to the customer. This charge will either be
      deducted from the bond or invoiced to the customer.
      2. FEES & CHARGES
      2.1 The Hirer must pay all fees, bonds and key deposits according to the payment terms
      prescribed within the Booking Agreement & Invoice. Failure to make payment of the
      required amount within the timeframe specified in the Booking Agreement will result in the
      Booking Request being cancelled or, if this has already occurred, in the immediate
      cancellation of the Booking Agreement.
      2.2 Money paid towards the bond and any key deposit will be refunded generally within twenty
      one (21) working days of the conclusion of the Hire Period if:
      2.2.1 The Hirer has fulfilled all of the Hirer's obligations under the Booking Agreement, has
      returned any keys within two business days following their booking.
      2.2.2 In the case of bond money, where the Council is satisfied that there is no damage and
      that the facility has been left in a clean and tidy state.
      3. BOOKING REQUESTS & CANCELLATIONS
      3.1 A Booking Request must be received three (3) or more days prior to the commencement of
      the Hire Period. Booking Requests received less than three (3) days prior to the
      commencement of the Hire Period will be accepted at the Council's discretion, subject to
      Council's operational capacity to process the Booking Request within the timeframe
      available.
      3.2 The Hirer may cancel the Booking Agreement by giving written notice to the Council. If
      notice of cancellation of the Booking Agreement is received by the Council:
      3.2.1 If notice of cancellation is received by Council with seven (7) or more days prior to the
      commencement of the Hire Period, any hire fees, bonds and key deposits paid shall
      be refunded and returned in full to the Hirer; or
      3.2.2 If less than seven (7) days notice is received of a cancellation notice is given, any bond
      and key deposits paid will be returned to the Hirer but any hire fees paid may be
      forfeited.
      3.3 The Council reserves the right to refuse a Booking Request where the Council considers that
      the activities the Hirer wishes to undertake are not suitable at the Facility or, are otherwise
      contrary to the public interest.
      4. KEYS
      4.1 Keys must be collected during normal business hours from Council Office 50 River Street
      Maclean, unless alternate arrangements are made. Keys must be returned within two
      business days after the Hire Period, unless otherwise agreed with or directed by Council
      staff.
      4.2 Keys will be issued to the Hirer prior to the commencement of the Hire Period where the
      Hirer has paid all fees and charges.
      4.3 If keys are not collected and results in the customer requiring after-hours call-outs, the cost
      ($165 per call out) will be passed on to the customer. The amount will either be deducted
      from the bond, or the amount will be invoiced.
      5. CARE AND USE OF FACILITY
      5.1 The Hirer is authorized to use the Facility for the use stipulated in the Booking Agreement
      only.
      5.2 The Hirer must leave the Facility in a clean and tidy condition at the end of the Hire Period.
      The Hirer is responsible for removing all rubbish from the Facility and ensuring all equipment
      and furnishings are stored in their proper place.
      5.3 If the Facility is not left in a clean and tidy manner and additional cleaning is required to be
      undertaken by the Council, the Council will deduct the cost incurred in connection with such
      cleaning from the amount of the bond that is returned to the Hirer and if the bond is
      insufficient will invoice the Hirer for any additional costs.
      5.4 The Council will determine at the end of the Hire Period whether damage has occurred and if
      so, the Hirer is liable to pay for the remediation of it. The Council will deduct the necessary
      amount from the bond for the cost of making good any damage and will invoice the Hirer for
      any additional costs. This includes the approved area and approaching areas including all
      grassed and/or paved areas, roads, footpaths and kerbs.
      6. SECURITY
      6.1 The Hirer is responsible for the security of the Facility and the Hirer's property during the Hire
      Period. Depending upon the use permitted by the Booking Agreement, the Council may
      require a security officer to be present for the duration of any event held during the Hire
      Period, the costs of which will be borne by the Hirer.
      6.2 It is the Hirer's responsibility to ensure that at the end of the Hire Period all windows and
      doors are closed and locked and lights, stoves, ovens, appliances, heaters and air
      conditioners are turned off.
      6.3 In the event that a building alarm is set off, the after-hours security or emergency services
      are called out and the hirer is at fault, the charges will be passed onto the hirer. The Council
      will deduct the necessary amount from the bond for the cost of making good any damage
      and will invoice the Hirer for any additional costs.
      7. HIRER CONDUCT
      7.1 The hirer must at its cost and expense, comply with all applicable food safety and noise
      control laws relating to the hirer's use of the facility.
      7.2 Council may enter the facility at any time during the hire period. The hirer must, at its own
      cost and expense, cooperate and comply with all reasonable directions issued by a Council
      employee in relation to the hirer's use of the facility, including (but not limited to) a direction
      to remedy a breach of the Booking Agreement. Failure to comply with a Council direction
      may result in the immediate cancellation of the Booking Agreement.
      7.3 Smoking is not permitted in or within 15 metres of any Council facility.
      7.4 Where applicable, all equipment and furnishings shall be stacked away in designated storage
      spaces, except where approved or instructed by Council.
      7.5 The hirer must not:
      7.5.1 Sub-let the facility or any part of it;
      7.5.2 Transfer or purport to transfer the Booking Agreement;
      7.5.3 Use smoke machines or candles (other than candles on a cake);
      7.5.4 Attach decorations by nails, screws, adhesive tape or contrivances to any part of the
      facility, other than at those places provided for this purpose by the Council;
      7.5.5 Install fixtures or fittings on the facility or any part of it without prior written approval
      of the Council;
      7.5.6 Use confetti or similar at the facility;
      7.5.7 Use roller skates, skateboards or similar at the facility or on any adjacent land unless
      approved by Council;
      7.5.8 Use bicycles inside any building;
      7.5.9 Advertise on or at the facility without the written approval of Council;
      7.5.10 Carry on or allow to be carried on any offensive, unlawful or dangerous activities at or
      from the facility or create a nuisance or disturbance either for the Council or for the
      owners or occupiers of any adjoining premises;
      7.5.11 Move existing furniture from its location in the facility without prior approval of
      Council;
      7.5.12 Use any substance that could result in a slip or fall or injury to a member of the public;
      7.5.13 Store any of the hirer's equipment at the facility without prior approval from the
      Council; and
      7.5.14 Remove any Council property from the facility.
      7.6 The hirer must:
      7.6.1 Ensure that any incidents or damage are reported to Council immediately;
      7.6.2 Take the appropriate measures to clean up any spillage as quickly as possible;
      7.6.3 Ensure that polished floors are swept after use;
      7.6.4 Ensure that the maximum number of persons permitted to occupy the facility (which
      will be notified to the hirer by the Council) is not exceeded at any time;
      7.6.5 Ensure that persons under the age of 18 years are not left unsupervised at the facility
      for any length of time;
      7.6.6 Ensure that at all times, that the facility is occupied, the exit doors remain unlocked
      from the inside and all doors, aisles and passageways are kept clear; and
      7.6.7 Ensure that all of the Hirer's property brought onto the Facility is removed at the end
      of the Hire Period. The Council is not liable and does not take responsibility for any
      property left at the Facility
      7.6.8 The hirer must read, acknowledge and inform all attendees of the contents and
      directions given on the Evacuation Plan & Diagram located within the building at the
      commencement of hire, ensuring all attendees are aware of the evacuation and
      assembly areas.
      8 NOISE
      8.1 The noise from the hall shall not be audible within any habitable room in any residential
      premises nearby the facility from 10.00pm.
      http://www.epa.nsw.gov.au/your...
      9. FIREWORKS
      9.1 A separate application to Council in writing by a licensed pyrotechnician is required for any
      fireworks displays. Applications must be made no less than thirty (30) days prior to the
      commencement of the Hire Period.
      10. LPG HEATERS, BARBECUES & OPEN FIRES
      10.1 Barbecues and LPG heaters are not permitted inside any building. Outside, barbecues and
      LPG heaters must be operated by a competent adult and comprise safe gas temperature
      controls, hoses and regulators.
      10.2 Notwithstanding anything in the Booking Agreement, the Hirer must not bring an LPG
      cylinder to the Facility where more than ten (10) years have passed since the stamp test
      date marked on the cylinder.
      10.3 All barbecues and heaters on the Facility must be located on level ground away from
      flammable sources and sheltered from wind.
      10.4 Open fires are strictly prohibited on or at the Facility.
      11. STORAGE SPACES
      11.1 Under no circumstances can any other furniture or items whatsoever be stored at the facility
      except with Council's approval.
      12. ALCOHOL
      12.1 If a Hirer is intending to sell alcohol at a function, a “Limited Licence -” must be obtained. An
      application form can be accessed via the NSW Office of Liquor, Gaming and Racing website
      ww.olgr.nsw.gov.au. Applications are required to be submitted (online, post, fax, email) at
      least 28 days before the function start date and a copy lodged with Council and Local Police
      within 2 days of lodging your application. Refer also to Special Conditions.
      13. AMUSEMENT STRUCTURES
      13.1 Amusement rides, or similar structures, are strictly prohibited and must not be brought on to
      the Facility without the prior approval of Council. Such approval may be specified in the Hire
      Confirmation and subject to any special conditions that the Council sees fit to impose.
      14. SPECIAL ACTIVITIES
      14.1 The following activities are considered special activities and are prohibited without the prior
      approval:
      • Trading or selling of goods
      • Busking
      • Preaching
      • Asking for donations
      • Canvassing
      • Posting of bills
      • Distribution of printed material
      • Filming
      • Camping
      • Kite surfing and kite buggies
      14.2 The hirer must clearly outline any special activities as part of the booking request.
      14.3 Any permission granted to conduct special activities will be specified in the Hire Confirmation.
      15. INDEMNIFICATION & RELEASE
      15.1 The Hirer indemnifies the Council against all actions, liabilities, penalties, claims or demands
      for any loss, damage, injury or death incurred or suffered directly or indirectly as a result of or
      in connection with any act or omission of the Hirer or the Hirer's use of the Facility.
      15.2 The Hirer releases the Council from all actions, liabilities, penalties, claims or demands for any
      damage, loss, injury or death arising as a result of or in connection with the Booking
      Agreement except to the extent that they are caused by the Council's negligence.
      16. PUBLIC LIABILITY INSURANCE
      16.1 Clubs, associations, corporations, incorporated bodies or sporting clubs/bodies and any
      other hirer conducting any kind of profit making or commercial activity are required to have
      public liability insurance in a sum of not less than $20 million. Council requires evidence of
      the hirer’s insurance, such as a Certificate of Currency prior to them hiring the facility.
      16.2 All other hirers are covered by Council’s Casual and Regular Hirers Insurance. This policy is in
      place to protect hirers (other than those listed above) against public liability claims
      arising from their hire of community halls. Important things to bear in mind in respect of
      this policy include:
       $5,000 excess applies to each and every claim, which is payable by the hirer.
       Council must be notified immediately in the event of any incident that may result in a
      claim against the policy.
      If the hirer is not covered by Council’s Casual and Regular Hirers Insurance (‘the Insurance’),
      then the hirer agrees to indemnify and keep indemnified Council against all claims, actions,
      liabilities, suits, costs, fees and expenses suffered or incurred by Council as a result of any
      injury, loss or damage sustained by any person where such injury, loss or damage is caused
      by or is a result of the use of, or the activities of the hirer on, the Hall by the hirer except to
      the extent that the injury, loss or damage was caused or contributed by the negligence of
      Council, its employees or agents. Hirers not covered by the Insurance will be required to
      provide a Certificate of currency of their public liability insurance when booking the Hall.
      DEFINITIONS
      'Council' means the Clarence Valley Council.
      'Hirer' means the person named as the 'Hirer" in the Hire Confirmation and where the context
      permits, includes the employees, contractors, agents, customers and other invitees of the Hirer.
      'Facility' means the Council premises identified as the 'Facility' in the Hire Confirmation.
      'Booking request' means a written request to hire the Facility by the Hirer or any person acting on
      the Hirer's behalf in the form prescribed by the Council and submitted on line or in hard copy to the
      Council.
      'Damage' includes loss arising from destruction or damage to the Facility or any part thereof and/or
      to any Council property located at the Facility and includes property that is lost or stolen.
      'Hire Confirmation' means the written confirmation provided by Council upon approving a Booking
      Request authorising the Hirer to hire the Facility for the Hire Period on the terms and conditions
      specified.
      'Booking Agreement' comprises the following documents:
      • Booking Request;
      • Hire Confirmation;
      • General Conditions of Hire; and
      • Special Conditions of Hire (if any).
      'Hire Period' means dates and times specified in the Hire Confirmation during which the Hirer is
      authorised to Hire the Facility.
      'Special Conditions of Hire' means the special conditions (if any) set out in the Hire Confirmation.
      'Written confirmation' includes hard copy or email communication.
      'Permitted Use' means the activity or activities that the Hirer is permitted to carry out at or on the
      Facility under the Booking Agreement that is specified in the Hire Confirmation. The Hirer is
      responsible for specifying with reasonable particularity in the Booking Request the activities that the
      Hirer wishes to conduct at the Facility.
      A. SPECIAL CONDITIONS
      Alcohol
      1. Licensed Security attendants will be required at functions where alcohol is to be consumed.
      The Hirer may be required to provide at least two professional security attendants per 50
      persons attending the function, determined by Council/Management Committee/Booking
      Agent using Council’s Bond Risk Assessment Matrix. Evidence of engagement of those
      Licensed Security attendants will be required prior to being given access to the hall. Evidence
      of attendance of those Licensed Security attendants may be required after the hire should an
      issue be raised by nearby neighbours or Police.
      2. Council recommends the Hirer notify Police at the earliest possible time (4-6 weeks) prior to
      the function if alcohol will be present. More information is available from the Management
      Committee, or by accessing sites on the internet;
      http://www.police.nsw.gov.au/h..., or view the Event Starter Guide Item 6
      Safety and Security at http://www.events.nsw.gov.au/e...
      3. The function will cease at 12:00am, and premises must be vacated within 30minutes. If this
      does not occur then Council/Hall Management Committee may deduct the entire Bond from
      the hirer.
      4. The Hirer is responsible for ensuing the responsible service and consumption of alcohol at the
      function, including ensuring persons under the age of 18 are prohibited from obtaining or
      consuming alcohol.
      5. Food and water must be readily available for patrons whenever alcohol is consumed on the
      hall premises.
      6. The Hirer will ensure that all guests leave in a quiet and orderly manner so as not to disrupt
      the good order of the neighbourhood, including the provision of adequate transport from the
      hall at the completion of the function e.g. booking an appropriate number of taxis/maxi
      taxies for completion of function.
      Numbers of Persons
      7. The hirer agrees not to exceed the maximum number of allowable persons at the Facility that
      is based on 1m2per person seated.

      By accepting these Terms & Conditions you agree to our Pet Policy and Campfire Guidelines.

      Occupancy is granted under the acceptance of our terms and conditions and in accordance with Park Rules. Management reserves the right to terminate the occupancy due to any breach of the above.

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